Privacy Policy

Profiting AI ("we", "us", "our") is a Melbourne-based web design and SEO business. We respect your privacy and handle personal information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles.

1. What we collect

We only collect personal information you give us directly through the enquiry form, email, or phone. That's typically:

• Your name
• Your contact details (email and/or phone)
• Information about your business and what you need a website for
• Any content you provide to put on your website (logos, photos, copy)

We do not run third-party advertising trackers or sell data to anyone.

2. Why we collect it

To respond to your enquiry, quote on your project, build your website, and keep in touch about your account. Nothing else.

3. Server logs and analytics

Our hosting provider (Netlify) automatically logs basic technical information when you visit — IP address, browser type, pages requested, referrer, and timestamps. This is standard for any website and is used for security and performance, not for tracking individuals.

If we run analytics at any point, we'll use a privacy-respecting solution that does not require cookie consent banners under EU/UK rules and does not identify individuals.

4. Who we share it with

We don't share, sell, rent or trade your personal information. The only third parties that ever see it are:

• Netlify — hosts the website and processes enquiry form submissions
• Google — only if we set up Google Business Profile, Search Console or Analytics for your business (which is a service we provide for you, not something we do to you)
• Your domain registrar and email provider — only the contact details you've authorised us to register

We will never disclose your information to a third party unless required by law.

5. How long we keep it

We retain enquiry and client information for as long as we have an active relationship plus a reasonable period afterwards for tax and business records (typically 7 years, as required by the ATO). After that, it's deleted.

6. Storage and security

Information is stored on services with industry-standard security (TLS encryption in transit, encrypted at rest, access controls). No system is perfect, but we take reasonable steps to protect it.

7. Accessing or correcting your information

You can ask us at any time what personal information we hold about you, ask us to correct it, or ask us to delete it. Email eraybrisingr77@gmail.com or call 0412 152 191 and we'll handle it within 30 days.

8. Complaints

If you think we've mishandled your information, contact us first using the details above. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of the page will reflect any changes.

Contact

Profiting AI
Pascoe Vale South, Melbourne VIC 3044
ABN 48 446 556 275
Email: eraybrisingr77@gmail.com
Phone: 0412 152 191